Wired for Joy

Yes, You Are!

Sales & Customer Service

Hands up all those in sales?

It’s astonishing when I ask audiences this question to see how few raise their hands! Unless it is a sales team!

We are ALL in sales of some sort!

Whether it is ‘selling’ a product or an idea or having a conversation or convincing someone else to do what we want them to do - it’s all selling!

As a physiotherapist, I used to have to sell the idea to people that although I was going to hurt them, it was for their own good! I would have to sell them my trustworthiness, my competence, my caring and instill them with confidence in themselves and me.

Teachers are in sales, just like physios and speakers! I can’t think of a profession or job where we have no component of sales in it. Even if you work in a solitary manner, there are usually other people who depend on what you do, you are ‘selling’ competence as they need to trust your capacity to deliver.

Anyone who interacts with anyone else in some way sells something! If you are trying to influence anyone or thing, you are in sales!

Recently, there is more research into sales with researchers trying to find reasons behind the consistently high performing professionals.

There isn’t too much rocket science there though!

When we talk about sales, we are talking about selling products, ideas, concepts, policies, rules, yourself, treatments, expertise (in other words, anything) to other people.

Sales is a label for a complex matrix of connection, communication, trust, competence, expertise, non verbal skills, mindsets, capacity to read people, empathy, engagement, listening, language, perceptions, epigenetics, neuroscience and a whole lot more!

But if we Get Real About Sales, there is not a lot of new material to change things. It’s about doing what we already know to do, with more elegance, authenticity and integrity. And developing in areas where we can grow and become the best we can be.

So how do we teach those?

I came up with a Mnemonic!

That is just a small sample of what we can cover when we talk about sales and how to improve them in every area of life. How to have more influence and joy-fully live in whatever you are doing.

TA DA!!

Zooties,

Amanda Gore

PS. STORE ROOM SELLOUT!*

We are downsizing our store room and need to reduce our inventory! This is good news for you!

Wands are for the next month 50% off - buy a box of 10 and only pay for 5!

Wave magic over your staff meetings, colleagues or family - they are great fun and wonderful reminders to focus on the magic in life and not just the not so magic!

Plus you can turn people into frogs! Just kidding. You can’t really!

BUY HERE

*Australian Store Sales only

PPS. Look at the new toy we found!! It’s called Promo and you can make little videos like this one! Please let us know what you think about it. Would it make you interested enough to click on the link to read more? If not, how could we make it more interesting!! Thank you!

Once somebody subscribes via this link that you can share anywhere on the web. The person who subscribed will get 10 % off for the first 3 month, and you will get 2 free videos automatically.

Amanda Gore smiling, seated in an orange jacket

About Amanda

Amanda Gore makes joy a business advantage. Amanda Gore is a CPAE Speaker Hall of Fame leadership keynote speaker, one of fewer than ten people in the world to hold the CPAE, CSP and Global Speaking Fellow designations. Organizations bring her to corporate conferences, association events and sales kickoffs to inspire their people and lift performance. With her method, Amanda Gore JQ®, every keynote is an amazing experience, and people walk away with new skills, tools and beliefs.

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