Wake Up Call column (Business Matters magazine)

Wake Up to Emotional Intelligence: Know Yourself

Burnout & Resilience

OK so we have all heard about emotional intelligence and it sounds obvious, but how many times are we given a practical way to improve our skills in it!

According to the Harvard Business Review, it’s the number one quality in great leadership, and I think it’s the number one factor for exceptional customer service. Oh…and parenting! Oh..an relationships!

There are three key factors that need to be addressed for high EQ as it’s called.

KNOW YOURSELF. MANAGE YOURSELF. MANAGE RELATIONSHIPS.

And we will address each one over the next 3 issues.

KNOW YOURSELF!

This sounds easy. We THINK we know who we are, but few of us every really take time out and truly discover WHO we are. NOT what we do! Or our job.

And when we know who we are, we can be authentic and let others be who they really are, or better, help them see who they really are!

Knowing yourself is all about connecting your heart and your head. They have probably not communicated for a long time! LOL How often do you have a feeling? Or recognize a feeling?

We are all so busy, rushing around, doing a million things that we don’t have time to feel. We are too busy thinking. And judging. And mind reading!

Stop. Be still for a little while. Feel your feelings. Work out what your heart is telling you to do, not your judgmental, verbose head!

Try this! Close your eyes.

Imagine there is a chute going from the center of your head to the center of your heart.

And a ‘miniature you’ is sliding down through it. You land gently in the vast, soft emptiness of your heart.

Rest there.

Notice what happens!

Enjoy!

Your heart knows who you really are. Be true to it!

WAKE UP AND WIN

You are a spiritual being in a human body! Allow that to shine through your humanity!

Amanda Gore smiling, seated in an orange jacket

About Amanda

Amanda Gore makes joy a business advantage. Amanda Gore is a CPAE Speaker Hall of Fame leadership keynote speaker, one of fewer than ten people in the world to hold the CPAE, CSP and Global Speaking Fellow designations. Organizations bring her to corporate conferences, association events and sales kickoffs to inspire their people and lift performance. With her method, Amanda Gore JQ®, every keynote is an amazing experience, and people walk away with new skills, tools and beliefs.

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